Privacy Policy |LifeSource of North Carolina, Inc. |Effective Date: April 1st , 2026

LifeSource, Inc. ("LifeSource," "we," "our," or "us") is committed to protecting the privacy and security of individuals who visit our website (www.lifesourceinc.org), patients we serve, and others who interact with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

I. INFORMATION WE COLLECT

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through forms (e.g., Contact Us)

b. Health Information (if applicable)

If you are a patient or communicating about care, we may collect Protected Health Information (PHI) in accordance with applicable laws, including HIPAA.

c. Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage data (cookies or analytics tools)

II. HOW WE USE YOUR INFORMATION

• Respond to inquiries and provide customer support
• Coordinate care and communicate with patients and providers
• Improve our website and services
• Comply with legal and regulatory requirements
• Communicate via phone, email, or SMS (with consent)

III. SMS / TEXT MESSAGING CONSENT

If you provide your phone number, you may receive SMS messages from us.

By submitting your number, you consent to receive text messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Providing a phone number voluntarily constitutes consent to receive communications, including SMS.

IV. SHARING OF INFORMATION

• With healthcare providers involved in your care
• With service providers (IT, billing, etc.)
• When required by law or legal process

Important: No mobile information will be shared with third parties for marketing or promotional purposes. SMS consent data will not be shared with any third parties.

Consent to receive SMS messages is specific to LifeSource and cannot be transferred to any third party.

V. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience and analyze usage. You may disable cookies in your browser settings, but some features may not function properly.

VI. DATA SECURITY

We implement administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure.

VII. YOUR RIGHTS AND CHOICES

• Request access to your personal information
• Request correction or deletion
• Opt out of communications

Healthcare-related rights are governed by HIPAA and our Notice of Privacy Practices.

VIII. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

IX. CHILDREN'S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect their data without consent.

X. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

XI. CONTACT US

LifeSource of North Carolina, Inc.
P.O. Box 15390
Wilmington, NC 28408

XII. CONTACT FORM DISCLOSURE

“By providing a telephone number and submitting the form, you consent to be contacted by SMS text message and agree to our Privacy Policy. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for more information."

This Privacy Policy aligns with applicable laws including HIPAA and SMS consent requirements.